IT Infrastructure Manager

1 month ago

Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Express Airways Limited Full time

HK Express is a leading low-cost carrier in Hong Kong, offering affordable fares and a modern fleet of aircraft. We're looking for a skilled IT Infrastructure Manager to join our team and support our internal users with daily operations, security, and audit tasks.

Responsibilities:

  • Maintain daily IT Infrastructure operation to support internal users within SLA under ITIL standard;
  • Support IT Security team to handle security events in IT infrastructure environment;
  • Support internal audit to assess different IT areas;
  • Develop and maintain formal guidelines and procedures to ensure the smooth operation;
  • Manage external vendor to provide technical support on corporate IT Infrastructure with emphasis on the internal network, servers, Microsoft office365 environment and cloud infrastructure;
  • Manage external vendor to provide technical support on Airport IT Infrastructure;
  • Plan, Setup, Lead and Manage the IT Infrastructure and End-user Technology Strategy including disaster recovery planning;
  • Research on new technology, identify technology gaps, develop and deploy Infrastructure solutions;
  • Remediate Risk & Vulnerability for Infrastructure and End-user computing;
  • Drive the continuous improvement to all IT Infrastructure related services;
  • Determine how to leverage enabling technologies to implement innovative IT infrastructure solutions to support the business
  • Travel occasionally for new station setup/support;
  • Support ad-hoc duties as assigned.
  • Provide remote/local support during non-office hours when required.

Qualifications:

  • University graduate in Computer Science or related discipline;
  • Minimum of related working experiences;
  • Proficient in cloud infrastructure technologies with hands-on experience in AWS, GCP, Azure, and Alibaba Cloud.
  • Strong technical knowledge in all aspects of IT Infrastructure especially in Microsoft Office365, Fortinet firewalls, Cisco networks, End-user computing, and CyberArk PAM.
  • Certification on networking is a plus;
  • ITILv3 Foundation Certification is a plus;
  • Good analytical and problem-solving skills with strong self-motivation;
  • Excellent communication skills in English and Chinese (Cantonese and mandarin), both written and verbal;
  • Able to work under pressure and meet tight work schedule;
  • Proven track record in leveraging technology to reduce operational costs and deliver business innovation in a fast-moving and dynamic industry sector would be an advantageous
  • Candidate with less experience will be considered as specialist, IT infrastructure.

Your Future Work Life:

  • Fly anywhere we fly for free with your friends and family to explore the world
  • Hybrid working with flexibility in workplace and working hours to foster work-life harmony
  • Open office to collaborate, connect and share great ideas
  • Energetic and multicultural teammates from up to 50 nationalities
  • Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T.

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