Digital Transformation Technology Director

3 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Pinpoint Asia Full time
Job Description

We are seeking a highly experienced Digital Transformation Technology Director to lead our technology strategy and drive innovation across our retail operations. As a key member of our leadership team, you will be responsible for developing and executing a comprehensive technology roadmap that aligns with our business goals and objectives.

About the Role
  • Leadership and Strategy:
    • Develop a technology strategy that supports our retail goals and objectives.
    • Foster a culture of innovation and continuous improvement within our technology team.
  • Application and Infrastructure Management:
    • Oversee the implementation, maintenance, and enhancement of all retail applications and infrastructure.
    • E nsure the reliability, security, and scalability of technology systems.
  • ERP (SAP) Systems:
    • Lead the deployment and optimization of ERP (SAP) solutions to streamline business processes and enhance efficiency.
    • Collaborate with cross-functional teams to ensure seamless integration of ERP systems with other business applications.
  • POS Systems:
    • Manage the implementation and support of POS systems across retail locations.
    • Drive improvements in POS functionality to enhance the customer experience and operational efficiency.
  • CRM Solutions:
    • Oversee the development and deployment of CRM solutions to drive customer engagement and loyalty.
    • Utilize CRM data and analytics to inform business decisions and strategies.
  • E-Commerce Technology:
    • Lead the development and implementation of e-commerce platforms to support online retail operations.
    • Ensure the e-commerce technology stack is robust, user-friendly, and aligned with business objectives.
  • Information Security:
    • Develop and implement information security policies and procedures to safeguard our data and systems.
    • Conduct regular security assessments and audits to identify and mitigate potential vulnerabilities.
    • Stay up-to-date with the latest security threats and trends to proactively address emerging risks.
  • Collaboration and Communication:
    • Work closely with key stakeholders, including senior management, to align technology initiatives with business goals.
    • Foster strong relationships with vendors and partners to leverage external expertise and resources.
Qualifications and Requirements
  • Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred).
  • 10+ years of experience in retail technology leadership roles.
  • Extensive experience with ERP (SAP) systems, POS systems, CRM solutions, e-commerce technology, and information security.
  • Proven track record of developing and executing technology strategies in a retail environment.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to manage multiple projects and priorities in a fast-paced environment.

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