IT Infrastructure Engineer

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Bare Cove Technology Full time
About the Role

We are looking for an IT Support Engineer to join our team at Bare Cove Technology. The role will focus on providing technical support to clients and ensuring the smooth operation of our IT infrastructure.

Responsibilities:
  • Provide remote and onsite technical support to BCT's clients.
  • Onsite first-line investigation and diagnosis of technical issues.
  • Setup and onboarding of users.
  • Respond to client support requests within documented SLAs.
Qualifications:
  • Bachelor's Degree in Computer Science, Engineering, or related discipline.
  • Interest in IT, cloud, cyber security, and automation.
  • Open mindset, eager to learn, open to new ideas.
  • Strong written and verbal communication skills.


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