International Client Liaison

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Inclusion Platform (HKIP) Full time

About the Role

The Hong Kong Inclusion Platform (HKIP) is a leading global financial research institution seeking a talented Client Service Associate to join our team.

In this role, you will be responsible for providing exceptional client service and support to our local and international clients, focusing on understanding their unique needs and delivering tailored solutions.

Key Responsibilities:

  • Serve as the primary point of contact for assigned clients, building strong relationships and acting as a trusted partner
  • Monitor client accounts and portfolios, identifying opportunities and addressing any issues or concerns
  • Prepare and deliver customized reports, presentations, and other client-facing materials
  • Coordinate with relationship managers, product specialists, and other internal teams to ensure seamless client service
  • Respond promptly and accurately to client inquiries, requests, and transactions
  • Assist with onboarding new clients, including gathering required documentation and information
  • Stay informed on market trends, regulatory changes, and product developments to provide valuable insights to clients
  • Contribute to the continuous improvement of client service processes and procedures
  • Adhere to all applicable policies, procedures, and regulatory requirements

What We Offer:

  • A competitive compensation package
  • Comprehensive benefits
  • Opportunities for career advancement within our global organization


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