Business Operations Specialist for Contract Management

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Moody's Full time

Moody's Analytics is a leading provider of financial information and analytical tools. Our Global Sales Operations team supports our sales professionals in maintaining existing accounts and acquiring new clients, ensuring compliance with organizational standards and protocol.

About the Role
  • We are seeking a detail-oriented and organized Business Operations Specialist to join our team in contract management.

The successful candidate will provide administrative support for a group of Operations Analysts, manage fulfillment for web-based products, process sales orders, and maintain accurate data in databases.

Key Responsibilities
  • New and Renewal Contract management and administration (preparation, execution, and record retention)
  • Review contracts, validate CRM data, and ensure compliance with internal policies and best practices
  • Provide administrative support for a group of Operations Analysts, including processing sales orders, managing subsequent changes or adjustments, reporting on product usage, and contract signature/stamping
  • Process sales orders for a dedicated team of Operations Analysts, manage subsequent changes or adjustments requested, and exercise judgment throughout the process to escalate potential issues as necessary and ensure compliance with SOX controls
  • Manage fulfillment for web-based products with attention to timeliness and accuracy, ensuring compliance with license parameters
  • Resolve internal and external client issues or inquiries related to invoicing, collections, permissioning, sales credit, and recognition
  • Utilize CRM (Salesforce.com) to maintain accurate client and transaction data
Requirements
  • 2-3 years of experience in finance, accounting, or legal (paralegal) preferred
  • Relevant experience in operations or paralegal preferably within finance or sales industries
  • Excellent English and Japanese verbal and written communication and interpersonal skills
  • Proficiency with Microsoft Word and Excel is required, and familiarity with Microsoft Access or databases is preferred
  • Strong organizational skills, attention to detail, and the ability to manage multiple projects with tight deadlines
About Us

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.

If you are excited about this opportunity but do not meet every single requirement, please apply. You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.



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