IT Support Specialist
2 months ago
Company Overview
Sopra Steria I2S is a leading European tech company specializing in consulting, digital services, and software solutions. With 60,000 employees worldwide, we are committed to delivering high-quality services to our clients.
Job Description
We are seeking an experienced Desktop Support Engineer to join our team in Hong Kong. As a key member of our infrastructure and cybersecurity services team, you will be responsible for providing technical support and resolving incidents related to desktops, laptops, and mobile devices.
Responsibilities:
- Provide daily technical support to end-users based in the Hong Kong office.
- Resolve cases received from tickets, emails, and walk-ins in a timely manner.
- Create and update cases via our ticketing system.
- Handle desktops, laptops, and mobile phones, including hardware configuration, software installation, and BIOS upgrades.
- Maintain system documentation and hardware/software inventory.
- Provide additional IT-related support as required.
- Participate in projects and perform other ad-hoc duties as needed.
Requirements:
- Able to work flexible hours: Monday to Friday, 8:30am to 5:30pm or 9:00am to 6:00pm or 9:30am to 6:30pm.
- Minimum 3+ years of experience in IT helpdesk or desktop support position.
- Self-motivated, strong problem-solving and analytical skills.
- Able to work with minimal supervision.
- Familiarity with Active Directory, ADSI, Computer/Configuration Management, DFS Management, DHCP, DNS, Event Viewer, ODBC Data Sources, Print Management, Registry Editor, Remote Desktop, System Configuration, Task Scheduler, Control Panel, SCCM, Command Prompt, PowerShell, etc.
- Basic knowledge and troubleshooting related to Networking: TCP/IP, VPN, Switches, Cable Patching.
- Knowledge in writing scripts (in any programming language) or macros is an advantage but not required.
- Able to support and troubleshoot Windows 10/11 requests/problems.
- Familiarity with Microsoft products such as OneDrive, Outlook, Excel, Word, PowerPoint, OneNote, Teams, Skype for Business, Visio, Access, Microsoft Endpoint Manager – Microsoft Azure, Microsoft Intune.
- Experience in handling/managing Hardware Support and Maintenance such as laptop, desktop, docking stations, and other computer peripherals.
- Able to support and troubleshoot any hardware requests/incidents.
Estimated Salary: $45,000 - $65,000 per annum, depending on experience.
-
Influencer Campaign Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Spread-it Limited Full timeAbout Spread-it LimitedWe are a full-service digital marketing solution company and the leading influencer platform in Hong Kong.Job Title: Account ExecutiveThe salary for this role is approximately $40,000 - $60,000 per annum, depending on experience.Job DescriptionThis role involves overseeing the entire operation of micro-influencer campaigns, from...
-
IT Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Société Générale Assurances Full timeIT Support SpecialistWe are seeking an IT Support Specialist to join our team at Société Générale Assurances. As an IT Support Specialist, you will be responsible for providing technical support and assistance to end users, troubleshooting issues, and maintaining system documentation. You will work closely with the IT team to ensure the smooth operation...
-
IT Support Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full timeAbout the RoleWe are seeking an experienced IT Support Specialist to join our Information Technology Department at Bank of China. The successful candidate will be responsible for providing technical support to internal end-users, performing software installation and upgrades, and troubleshooting technical issues.
-
IT Technical Support Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Novo Recruitment Solutions Pte Ltd Full timeAbout Novo Recruitment Solutions Pte LtdWe are a leading recruitment agency providing top talent to various industries.Salary and BenefitsThe estimated salary for this role is SGD 45,000 - SGD 65,000 per annum. Benefits include medical insurance, annual leave, and training opportunities.Job DescriptionWe are seeking an IT Technical Support Specialist to join...
-
Technical Support Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Selby Jennings Full timeAbout the RoleSelby Jennings is currently seeking a skilled Technical Support Specialist to join our team. This is an exciting opportunity for an experienced IT professional to take on a challenging role that requires strong technical skills, excellent communication abilities, and a customer-focused approach.Job SummaryThe Technical Support Specialist will...
-
Technical Support Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China E-job agency limited Full timeJob Title: Technical Support Specialist About the JobThis role is based in Kwun Tong and involves working as a technical assistant for our clients. Salary InformationThe estimated salary for this position is HKD 24,000 per month. Job DescriptionWe are seeking an experienced professional to join our team as a technical support specialist. The ideal...
-
IT Technical Support Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Aptitude Asia Full timeAt Aptitude Asia, we are seeking an experienced IT Technical Support Specialist to join our team. This is a unique opportunity to develop your skills and expertise in providing top-notch technical support services.We offer a competitive salary package of HKD 65,000 - 85,000 per annum, commensurate with experience, plus additional benefits including medical...
-
IT Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China BEA Union Investment Management Limited Full timeOverview:BECOME AN ESSENTIAL PART OF OUR TEAM AT BEA UNION INVESTMENT MANAGEMENT LIMITED. WE ARE SEEKING A PROFESSIONAL WITH STRONG ANALYTICAL SKILLS AND PASSION FOR TECHNOLOGY TO JOIN US AS AN IT SUPPORT SPECIALIST.The successful candidate will be responsible for providing high-quality support to our clients, ensuring the smooth operation of our systems and...
-
IT Support Specialist
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Gravitas Recruitment Group Full timeGravitas Recruitment Group is seeking an experienced IT Support Specialist to join their team.This role will be responsible for providing technical support and resolving cases received from tickets, emails, and walk-ins.The successful candidate will have strong problem-solving and analytical skills, with the ability to work independently and as part of a...
-
Marketing Campaign Coordinator
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Spread-it Limited Full timeMarketing Campaign CoordinatorSpread-it Limited is a leading digital marketing solution company and the largest influencer platform in Hong Kong. Our team is passionate about delivering innovative marketing solutions to our clients.We are seeking a highly motivated Marketing Campaign Coordinator to join our team. As a Marketing Campaign Coordinator, you will...
-
Senior IT Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full timeJob Role: Senior IT Support SpecialistJob Summary: We are seeking a highly skilled Senior IT Support Specialist to join our team at E.C Technology Ltd. as a dedicated resource to provide IT support for all VIP users in our Head office.Key Responsibilities:Provide IT support services to all VIP staff of our customer until issues are resolved.Support all kinds...
-
Education Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Telos Education Full timeWe are seeking an experienced and passionate individual to fill the role of Education Support Specialist at Telos Education.About UsTelos Education is a dynamic learning centre catering to children between the ages of 6 and 18, providing educational support across a wide range of subjects. Our team works collaboratively to share ideas and strategies for...
-
IT Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China BEA Union Investment Management Limited Full timeJob SummaryBEA Union Investment Management Limited is seeking a skilled IT Support Specialist to join our team. In this role, you will provide first-level support for our IT applications, market data products, and IT systems.Daily TasksConfigure and update Bloomberg AIM systems, including Commission tables and Compliance rules.Support the generation of Fund...
-
Regional IT Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Projob21 Ltd. Full timeRegional IT Support SpecialistProjob21 Ltd. is seeking a skilled Regional IT Support Specialist to join our team in North Asia. As a key member of our IT department, you will be responsible for providing 1st and 2nd level IT helpdesk and mobile support to our branches with over 480 users. Your duties will include troubleshooting and facilitating IT support...
-
Executive Support Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Ares Management Corporation Full timeAbout the RoleAres Management Corporation is seeking an exceptional Executive Support Specialist to join our team in Hong Kong. This is a dynamic opportunity for a highly organized and detail-oriented individual to provide administrative support to senior professionals.
-
Administrative Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China City University of Hong Kong Full timeJob TitleAdministrative Support SpecialistAdministrative Support Specialist provides executive-level administrative support to the office operations of City University of Hong Kong.ResponsibilitiesProvide full administrative support to office daily operations.Serve as the main contact person for internal and external parties.Liaise with colleagues on details...
-
Technical Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China The Career Works Limited Full timeThe Career Works Limited is seeking an experienced Technical Support Specialist to join their team. This role is responsible for providing technical support and maintaining the smooth operation of the bank's systems.As a Technical Support Specialist, you will work closely with the Head of Application Support to manage incident processes and ensure that SLAs...
-
Administrative Support Specialist
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Full timeAdministrative Support SpecialistThe West Kowloon Cultural District Authority is seeking a highly skilled Administrative Support Specialist to provide comprehensive administrative support to daily operations. The ideal candidate will possess a recognised university degree in business management or corporate administration and have around 2-3 years of...
-
Administrative Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China City University of Hong Kong Full timeJob OverviewWe are seeking an experienced Administrative Support Specialist to provide daily administrative support to the operations of our project. The ideal candidate will have a strong background in administration, excellent communication skills, and the ability to work independently and as part of a team.
-
IT Technical Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Aptitude Asia Full timeUpgrade your career with Aptitude Asia as an IT Device Support specialist. We are seeking an exceptional candidate for this crucial role, which involves providing top-notch technical assistance and troubleshooting services to our end-users. As an IT Device Support specialist, you will be responsible for diagnosing and resolving hardware and software problems...