Transaction Services Officer
1 week ago
As a key member of our team, you will be responsible for servicing issuers and shareholders in our office-based position. Our supportive approach to wellbeing and continuous learning opportunities ensure a friendly and inclusive workplace where you can grow and develop.
A World of Potential
We are currently recruiting for an Officer to join our Transaction Services Department, based in Kowloon Bay, Hong Kong. This role is perfect for someone looking to step into a full-time permanent position that will prepare them for a future career with Computershare.
Key Responsibilities:
- Verify corporate action instructions raised by shareholders, listed clients, and other departments to ensure accuracy and adherence to SLAs.
- Participate in IPO projects to process or verify data within tight timelines.
- Implement and perform UATs from time to time to ensure accuracy of new processes.
- Communicate with internal and external teams to respond to queries on daily processing and provide support in all corporate activities to maintain high quality standards and fulfill SLAs.
- Ensure all transactions are processed with high accuracy rates and keep track of due dates.
- Prepare reports and control files for other departments.
- Escalate any abnormal issues or conduct assigned ad-hoc duties by the Team Head.
Requirements
To succeed in this role, you will need to hold either an Associate or Degree in any discipline and bring at least one year of experience from the banking or financial services industry. You should also possess excellent communication skills to provide clear verbal and written communications in response to queries from other departments and/or give instructions to offshore teams.
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