Senior IT Infrastructure Engineer

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China TD SYNNEX Full time

About the Role

At TD SYNNEX, we're seeking a highly skilled Senior System Engineer to play a key role in delivering modern datacenter services and solutions. As a member of our team, you'll coordinate turnkey and large-scale projects, leveraging internal technical resources and external partners to achieve project objectives within budget and timeline while ensuring customer satisfaction.

This role offers the opportunity to conduct Technical Proof of Concept, Demonstration & Presentation on supported products & solutions. Our team is looking for a promising candidate to join us and contribute to our success.

Key Responsibilities:

  1. Collaborate with Account/Product Managers to provide presales technical support and deliver deep dive product demonstrations to clients and business partners.
  2. Prepare and refine technical RFP/RFI responses.
  3. Develop solution plans and designs.
  4. Deliver datacenter and hybrid solutions and services.
  5. Provide training to partners on product solutions.
  6. Conduct client demonstrations and presentations.
  7. Coordinate and manage technical validation events (POC) and assets.
  8. Resolve project issues, review, and control project activities.
  9. Recommend and influence market content.
  10. Perform other related duties as assigned.

Requirements:

  • Knowledge in general system infrastructure technologies, including Storage Area Network, backup and recovery, virtualization, infrastructure-related, cloud computing, automation, and container technologies.
  • Knowledge of vendor products, such as HPE, Redhat, and Veeam, is an advantage.
  • Ability to troubleshoot and solve technical problems.
  • Strong interpersonal and presentation skills, with the ability to interact effectively with all levels of management.
  • Self-motivated, flexible, and sensitive to clients' needs and concerns.
  • Able to work in a multi-task environment and handle a high volume of requests, specifically unplanned/unscheduled requests.
  • Able to execute instructions and request clarification when needed.
  • IBM DB2, Oracle, IBM MQ, AIX, MCSE, Certified Linux Professional, CCNA, or CCNP is a plus.


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