Deposit and Payment Operations Lead

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China MUFG Full time
Job Overview

Mitsubishi UFJ Financial Group (MUFG) is a leading global financial institution with 120,000 colleagues serving clients across the globe. As Assistant Vice President in our Deposit and Payment Operations team, you will play a crucial role in managing daily operations, ensuring timely transaction processing, settlement, and reporting.

As a key member of our team, you will be responsible for project participation, acting as a representative of Deposit and Payment Operations, and performing reconciliation of daily pending/unprocessed/irregularity transactions. You will also support in determining the level of support on new product offerings and managing the risk profile for the team.

We are seeking a highly skilled professional with a strong understanding of Faster Payment System and domestic remittance operations in Hong Kong. Your excellent communication and presentation skills will enable you to influence stakeholders using technical data and information to support your line of reasoning. Good knowledge of AML requirements applicable to payment operations and substantial experience in high-volume payment transactions with banking systems are essential.

In this role, you will have the opportunity to work in partnership with various departments, including Relationship Managers, Global Markets, Transaction Banking, Compliance, and relevant Stakeholders to consult on complex transaction issues. You will also be responsible for updating the Branch operations manual and policies to ensure alignment with regulations.

Key Responsibilities:
  • To assist the team lead to manage the daily operations of the team and relevant activities and systems.
  • To participate in the project and act as representative of Deposit and Payment Operations.
  • To perform the reconciliation of any daily pending/unprocessed/irregularity transactions.
  • To support in determining the level of support on new product offerings and managing the risk profile for the team.
  • To investigate operational incidents/errors and prepare draft reports, providing countermeasures/recommendations for improvement to mitigate risk in future.
  • To support development of the team's strategy including but not limited to review and re-engineer current procedures/workflows to enhance the efficiency of operations.
  • To participate in ad-hoc exercise in response to the inspections and examinations by auditors, authorities, or regulators.
  • To develop and maintain strong stakeholder management with key stakeholders both within MUFG and externally, e.g. HKICL.
  • To deliver a high quality of service to enhance the function's reputation and meet customer's expectations.


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