Corporate Quality Assurance Manager

4 days ago


Hong Kong Island, Hong Kong SAR China Hong Kong Airlines Full time
Job Description

This position plays a critical role in ensuring the continued compliance and effectiveness of Hong Kong Airlines' Quality Management System (QMS). The Assistant Manager, Corporate Quality Assurance is responsible for managing the yearly audit plan to ensure timely completion. This involves coordinating with all departments and external stakeholders to maintain up-to-date records, complete performance assessments, and provide training as needed.

The successful candidate will have a deep understanding of aviation regulations and standards, such as IOSA. They will be able to analyze data, identify trends, and escalate issues to management as necessary. Additionally, they will ensure that all users adhere to standardized procedures when utilizing the AQD Audit Module.

Key Responsibilities
  • Develop and implement the yearly audit plan, ensuring audits are conducted on schedule and escalating any delays to senior management.
  • Maintain accurate records of auditor performance, training requirements, and compliance status.
  • Prepare comprehensive audit checklists, conduct thorough inspections, and follow up until closure is achieved according to QMS procedures.
  • Liaise with various departments and external service providers to address audit, inspection, project, and compliance matters.
  • Analyze data from the Aviation Quality Database to track findings, root causes, corrective actions, and effectiveness, supporting continuous QMS and SMS improvement.
  • Monitor and report on operational risk, communicating with departmental QAs and operational managers or escalating to GM-CQA as needed.


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