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Cloud Platform Specialist

2 weeks ago

Hong Kong Island, Hong Kong SAR China OCBC Full time

About the Role

We are seeking an experienced Technical Specialist to oversee and optimize our cloud-based Openshift/Kafka/Redis platform. As a key member of our team, you will be responsible for managing daily operations, ensuring seamless performance, and collaborating with internal stakeholders to deliver high-quality solutions.

Key Responsibilities:

  • Platform Management: Provide technical support and management of the Openshift/Kafka/Redis platform, including continuous improvement and capacity management.
  • Troubleshooting and Resolution: Troubleshoot and fix related incidents, ensuring minimal disruption to services.
  • Vendor Management: Coordinate with vendors and Group for higher levels of support as needed, managing relationships and ensuring service level agreements (SLAs) are met.
  • Project Management: Lead local-scale projects related to Openshift/Kafka/Redis platform enhancements and upgrades, collaborating with dedicated project teams for large-scale implementations.

Requirements:

  • Technical Knowledge: Strong technical knowledge of Openshift/Kafka/Redis and cloud technology.
  • Experience: Minimum 5 years of experience in managing Openshift/Kafka/Redis platform, preferably in a banking or financial services environment.
  • Certifications: Project management certification is preferred.
  • Skills: Excellent problem-solving skills, strong communication and interpersonal skills, ability to manage multiple projects simultaneously.