Network Infrastructure Specialist

4 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Swift Full time

About the Role

We are seeking a skilled Network Engineer to join our APAC Network Operations team in Hong Kong. As a member of our team, you will be responsible for delivering and maintaining SWIFT's network infrastructure against agreed targets for availability. You will work collaboratively with a motivated team to run the technical infrastructure against the highest availability targets in the industry.

You will have the opportunity to demonstrate your personal strengths and develop your technical skills in a challenging international work environment. If you enjoy analyzing problems and working in a team, are proficient in both spoken and written English, quality-oriented, and have a no-nonsense attitude, we would like to speak with you.

Key Responsibilities

  • Participate in day-to-day systems and network administration/management activities under the supervision of a senior network engineer.
  • Identify problems and participate in problem management resolution by collecting and tracking data and progress.
  • Propose system modifications to reduce user problems on networks, systems, applications, or a combination thereof.
  • Update existing training packages for internal use and problem management procedures for existing products/services.
  • Participate in the review of problem situations and identification of opportunities for improvement to processes, procedures, or tools.
  • Acquire technical and product knowledge to resolve problems.
  • Participate in troubleshooting and monitoring of the network infrastructure and respond to exceptions by initiating corrective actions to meet the highest availability targets.
  • Communicate with network providers to escalate and follow-up issues.
  • Make suggestions on improvements and participate in the implementation of approved improvements throughout the network architecture.

Requirements

  • University degree in IT/Engineering or equivalent.
  • Some experience in a similar position in a comparable technical environment is an asset.
  • Excellent English communication skills.
  • Excellent analytical and assessment skills.
  • Professional knowledge and expertise.
  • Cisco/Juniper experience, basic UNIX, and scripting knowledge are an asset.
  • CCNA, CCNP, and Juniper certifications are an asset.

We offer a competitive package, opportunities for career growth, and a dynamic work environment. If you are a motivated and skilled professional looking to join a leading financial institution, please submit your application.

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