Data Center Operations Manager

4 days ago


Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

As a Data Center Operations Manager at Classy Wheeler Limited, you will oversee the day-to-day activities of our data center operations team. This includes managing system administrators, coordinating with vendors, and ensuring the smooth operation of our data center infrastructure.

Key Tasks:
  • Oversee system administrators of IDC related management or monitoring systems, ensuring robustness and network security through cooperation with vendors
  • Coordinate with IDC vendors to deliver IDC projects to customers, including rack, power, cabling, and patching
  • Ensure that customer post-sale service requirements are met, including drills and site audits
  • Manage vendor relationships for significant facility maintenance duties, ensuring reliable and efficient operations
  • Regularly review and audit services with customers, collecting feedback and making recommendations for improvement, communicating with customers and identifying business opportunities
Requirements:
  • Degree holder with a minimum of 2 years of experience in Computer Science, Telecommunications, or similar fields
  • Data Center Facility experience
  • Strong experience in air-conditioning and power supply
  • Familiarity with TCP/IP, network protocol, VPN, cabling, and network fault recovery
  • Experience in network diagnosis and maintenance, good understanding of power supply and air-conditioning in data centers
  • Knowledge in data center facilities, transmission, or IP networks is an advantage
  • Possession of professional certificates (CCNP, CCNA, CISSP, ITIL) is advantageous
  • Excellent communication, interpersonal, and presentation skills, dedicated and self-motivated
  • Good team player, strong customer service mind, and able to work under pressure
  • Good command of both spoken and written English and Chinese, including Cantonese and Mandarin


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