IT Project Coordinator

3 days ago


Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

We are looking for a highly skilled IT Project Coordinator to join our team at Classy Wheeler Limited.

About the Role
  1. This is a key position that requires someone to maintain strong customer relationships, improve services, and meet customer satisfaction requirements.
  2. The successful candidate will perform technical tasks such as troubleshooting, administrative tasks like team performance management, and check inventory quality.
  3. Project management, resolving reliability issues, tracking service metrics, budget management, and leading the service delivery team are all part of this role.
  4. Maintaining positive customer relationships is crucial.
  5. This role involves identifying customer needs and overseeing service delivery within the business context.
  6. Conflict management, efficient team process execution, and partnership building with team leaders are also essential duties.
Job Requirements
  • A Bachelor's degree in an IT-related field is necessary.
  • Advantageous experience in customer service, leadership, and logistics.
  • Excellent computer skills and business support software usage are required.
  • Leadership, customer service, project management, quality control, and resource planning skills are essential.
  • ITIL certification is mandatory.


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