Digital Content Creator
4 days ago
Yourator is a pioneering e-commerce platform, founded in 2013 and recognized as one of the top startups in Silicon Valley. With its headquarters in Hong Kong and operations across Asia, Yourator offers a comprehensive suite of services to help brands establish, manage, and grow their online presence.
The company has successfully assisted over 500,000 brands in launching their stores, including well-known names such as RELOVE, Lin Fruit Goodness, and Green Leaf Bio. In 2022, Yourator achieved a milestone of reaching over 1.5 billion consumers through its platform, solidifying its position as a leader in the Asian market.
Yourator's global team consists of over 2,000 professionals, spanning 11 major cities across Asia. The company is known for its innovative approach and dedication to providing exceptional service to its merchants.
About the RoleWe are seeking an experienced Digital Content Creator - E-Commerce Experience Specialist to join our team. As a key member of our content creation team, you will be responsible for crafting high-quality instructional manuals, educational handbooks, and FAQ materials that showcase our diverse range of innovative products and solutions.
Key Responsibilities:- Develop in-depth knowledge of Yourator's products and solutions, translating complex information into clear, concise, and compelling content.
- Craft user-centric product documentation tailored to the needs of Yourator merchants and target audiences.
- Assess existing content through both quantitative and qualitative analysis, and devise innovative strategies for enhancement.
- Ensure consistency and coherence by adhering to Yourator's content style guide.
- Collaborate with internal teams, including Product Management, UX Design, and Merchant Success, to establish and refine best practices.
- Partner with stakeholders across regions to create tailored manuals and FAQs that address the specific needs of each region.
This role requires a strong understanding of e-commerce principles, excellent writing skills, and the ability to work collaboratively within a dynamic team. If you have a passion for creating engaging content and want to make a meaningful impact in the digital landscape, we encourage you to apply.
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