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Performance Optimization Specialist
3 weeks ago
At Ultimate Performance, we're seeking a highly skilled Sales and Operations Manager to join our team in Hong Kong. This pivotal role will be instrumental in driving business growth and delivering exceptional client experiences.
About the Role:- Conduct sales consultations for personal training services, building strong professional relationships with clients and identifying referral opportunities.
- Monitor client attendance to ensure session numbers are maximized, and engage with clients who require support.
- Liaise with clients and the client support team to handle complaints and resolve issues promptly.
Key Responsibilities:
- Streamline operations and create a seamless experience for clients and staff.
- Develop and maintain professional relationships with local businesses.
- Suggest improvements to current procedures to enhance efficiency and effectiveness.
Requirements:
- Proven sales experience and excellent customer service skills.
- Meticulous attention to detail and process adherence.
- Ability to work collaboratively as part of a high-performing team.
