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Supply Chain Partnership Manager
2 weeks ago
As a Supply Chain Partnership Manager, your key responsibilities will include building and maintaining solid business relationships with key accounts and people at all levels, gathering extensive knowledge of e-commerce and different logistics solutions among various SHOPLINE merchants, collecting feedback on logistics from accounts, understanding the reasons and use cases behind every feedback, creating new plans and strategies to drive logistics business volume from merchants, dealing with daily logistics matters to ensure smooth delivery progress and experience to merchants and their consumers, working closely with cross-functional teams to develop new business strategies in logistics, working closely with logistics partners and handling operational duties, reviewing and revising cooperation plans based on both internal and partner needs, evaluating the effectiveness of working relationships with logistics partners, and always looking for ways to improve. We are looking for individuals who can effectively communicate with customers, manage multiple projects simultaneously, analyze complex problems, think critically and creatively, and collaborate with colleagues to achieve common goals.
Key Performance Indicators (KPIs):
Your success as a Supply Chain Partnership Manager will be measured by your ability to meet or exceed targets, maintain high-quality relationships with customers and partners, increase revenue growth through effective partnerships, reduce costs and improve efficiency through strategic planning, and enhance customer satisfaction through timely and effective resolution of issues.
