Store Operations Strategist

4 days ago


Hong Kong Island, Hong Kong SAR China Prada Group Full time

About the Position

We are looking for a motivated and organized Retail Excellence Manager to oversee store operations and ensure seamless execution of tasks.

Main Responsibilities:

  1. Implement operational procedures in assigned areas, ensuring adherence to company standards.
  2. Collaborate with Store Managers and Stock Teams to guarantee correct product handling and stockroom management.
  3. Train Store Managers and Stock Managers on stockroom procedures and updates.
  4. Maintain communication with Regional/HQ Store Operations structure for exceptions and escalations.
  5. Supervise coordination of timely activities between IT and stores for SAP or POS malfunctions.

Key Requirements:

  • Proven experience in retail operations management, ideally in luxury goods and jewelry.
  • Effective communication and problem-solving skills.
  • Ability to work under pressure and meet deadlines.


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