Cash and eBanking Product Implementation Manager

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China MUFG Full time

Key Responsibilities:

  • Implementation/Integration: Adhere to set Roles and Responsibilities to support migration process for cash and eBanking products. Takes ownership of implementation case to ensure completion of migration/implementation/integration process.
  • Monitor Overall Migration Progress: Oversee and track the migration activities in the branch to ensure timely and successful completion. Provide regular status updates to related stakeholders, ensuring transparency and alignment with project goals.
  • Stakeholder Communication: Facilitate communication within working groups, ensuring all parties are informed and engaged. Follow up on project status and issues, ensuring timely resolution and progress.
  • Quality Assurance: Ensure effective migration quality assurance processes are in place. Assess and ensure the overall customer impact and readiness towards proposed changes. Conduct quality assurance on the post-delivery impact of changes to ensure they meet the required standards.
  • Issue Management: Escalate and intervene in issues within related working groups to ensure they are addressed promptly. Manage risks and issues, developing mitigation strategies to minimize impact on the project.
  • Documentation and Reporting: Manage project documents, reports, and deliverables, ensuring they are accurate, up-to-date, and accessible to relevant stakeholders.

Qualifications:

  • Strong communication and stakeholder management skills.
  • Excellent problem-solving and risk management abilities.
  • Detail-oriented with a focus on quality assurance and customer impact.
  • Ability to work effectively in a fast-paced, dynamic environment.

Preferred Skills:

  • Familiarity with system migration project.
  • Experience of simple IT/system-related process/customers payment file formats.
  • Knowledge of regulatory requirements and compliance in the financial sector.
  • Proficiency in both English and Chinese.
  • Self-motivated and willing to learn with a can-do attitude.
  • Good Excel skills.


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