Executive Hospitality Manager

2 weeks ago

tsim sha tsui, Hong Kong SAR China The Waiter's Academy Full time

At The Waiter's Academy, we are committed to providing exceptional service to our guests.

The Executive Hospitality Manager will be responsible for leading our team with a customer-centric approach, ensuring that every interaction is professional and courteous.

This role requires strong communication skills, language proficiency, and experience in hotel management. As a key member of our team, you will build and maintain positive relationships with customers, colleagues, and partners.

Key Responsibilities
  • Provide top-notch service to guests, addressing their inquiries and concerns in a timely and efficient manner.
  • Maintain a high level of rapport with customers through effective communication and active listening.
  • Collaborate with the team to ensure seamless delivery of services, promoting a positive work environment and fostering teamwork.
  • Monitor and maintain hotel standards, adhering to quality control procedures.

In exchange for your expertise, we offer a competitive salary of $65,000 - $75,000 per annum, depending on qualifications and experience. Our benefits package includes comprehensive training, opportunities for career advancement, and a dynamic work environment that encourages growth and development.

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