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Supply Chain Solutions Specialist

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China Flexport Full time
The Opportunity

We are seeking a skilled Logistics Operations Manager to join our Control Tower Account Management Team in Asia. As a key member of this team, you will play a pivotal role in growing our client relationships by delivering tailored solutions to their critical supply chain challenges.

You will be responsible for setting up internal and external processes to fulfill client requirements, monitoring service quality, and developing reports and dashboards to track account healthiness.

  • Act as the primary point of contact for designated clients requiring control tower services from Flexport.
  • Build strong relationships with clients through regular touchpoints and trusted partnerships.
  • Develop and implement solutions to address client operations requirements, expectations, and challenges.