Interaction Design Specialist
3 days ago
Oliver James is committed to delivering exceptional results through innovative solutions. We are seeking an experienced User Experience (UX) Manager to join our team and work on a transformation project. This is an excellent opportunity to shape the user experience for industry-leading operations projects.
About the Team
- This role requires working closely with the team to deliver end-to-end ownership of Customer Experience initiatives supporting key business programs.
- Participate, facilitate, and deliver research delivery on user groups such as Advisors or Clients to drive better insights for design execution.
- Use wireframes, prototypes, service design blueprints, mocks to communicate interaction and design ideas.
- Leverage data/insights to inform business requirements and use cases for CX initiatives and to support local change management/adoption as platform solutions come onboard.
Skills Required
- Proficiency with tools: Figma, Sketch, InVision, Illustrator, Photoshop, InDesign, and other design/prototyping tools.
- Ability to visualize problems in sketches, illustrations, or conceptual diagrams.
- Ability to translate research findings into actionable insights that tangibly show business value.
- Ability to find insights, patterns, trends, and commonalities on research findings and data.
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