Interaction Design Specialist

3 days ago


Hong Kong Island, Hong Kong SAR China Oliver James Full time

Oliver James is committed to delivering exceptional results through innovative solutions. We are seeking an experienced User Experience (UX) Manager to join our team and work on a transformation project. This is an excellent opportunity to shape the user experience for industry-leading operations projects.

About the Team

  • This role requires working closely with the team to deliver end-to-end ownership of Customer Experience initiatives supporting key business programs.
  • Participate, facilitate, and deliver research delivery on user groups such as Advisors or Clients to drive better insights for design execution.
  • Use wireframes, prototypes, service design blueprints, mocks to communicate interaction and design ideas.
  • Leverage data/insights to inform business requirements and use cases for CX initiatives and to support local change management/adoption as platform solutions come onboard.

Skills Required

  • Proficiency with tools: Figma, Sketch, InVision, Illustrator, Photoshop, InDesign, and other design/prototyping tools.
  • Ability to visualize problems in sketches, illustrations, or conceptual diagrams.
  • Ability to translate research findings into actionable insights that tangibly show business value.
  • Ability to find insights, patterns, trends, and commonalities on research findings and data.


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