Senior Business Operations Manager

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

Hang Seng Bank Limited is committed to service excellence and seeks a high-calibre professional to join its team as Senior Business Management Manager.

Job Overview

The bank provides customized one-stop financial solutions to corporate customers, offering a range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance, and e-Banking services.

Responsibilities
  • Collaborate with operations teams to drive cost efficiency, streamline processes, prioritize demands, and expedite front-to-back operation transformation for Wholesale Banking.
  • Develop and recommend changes and improvements to operating models, procedures, and practices.
  • Oversee the cost spend and trends for Wholesale Banking.
  • Drive key people agenda for Wholesale Banking, including headcount management, staff engagement, internal communications, and learning and development.
Requirements
  • University degree in Business Management, Banking, Finance, or a related discipline.
  • Minimum 8 years of experience in banking industry with focus on commercial banking and good understanding of trade finance, investment & treasury, insurance, cash management, commercial lending, and electronic banking, as well as related banking systems.
  • Strong attentiveness to detail, with ability to work independently and under pressure.
  • Strong project management, stakeholder management, and leadership skills.
  • Sound communication, interpersonal, and organization skills.
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.
  • Proficiency in both English and Chinese.
Salary

The estimated salary range for this position is approximately HK$1,200,000 - HK$1,800,000 per annum, depending on experience.



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