Senior Business Operations Manager
4 days ago
Hang Seng Bank Limited is committed to service excellence and seeks a high-calibre professional to join its team as Senior Business Management Manager.
Job OverviewThe bank provides customized one-stop financial solutions to corporate customers, offering a range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance, and e-Banking services.
Responsibilities- Collaborate with operations teams to drive cost efficiency, streamline processes, prioritize demands, and expedite front-to-back operation transformation for Wholesale Banking.
- Develop and recommend changes and improvements to operating models, procedures, and practices.
- Oversee the cost spend and trends for Wholesale Banking.
- Drive key people agenda for Wholesale Banking, including headcount management, staff engagement, internal communications, and learning and development.
- University degree in Business Management, Banking, Finance, or a related discipline.
- Minimum 8 years of experience in banking industry with focus on commercial banking and good understanding of trade finance, investment & treasury, insurance, cash management, commercial lending, and electronic banking, as well as related banking systems.
- Strong attentiveness to detail, with ability to work independently and under pressure.
- Strong project management, stakeholder management, and leadership skills.
- Sound communication, interpersonal, and organization skills.
- Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.
- Proficiency in both English and Chinese.
The estimated salary range for this position is approximately HK$1,200,000 - HK$1,800,000 per annum, depending on experience.
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