Fitness Centre Manager Position

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hong Kong Full time
Job Title: Fitness Centre Manager

At Rosewood Hong Kong, we are seeking a highly motivated and experienced Fitness Centre Manager to join our team.

Job Summary:

The Fitness Centre Manager will be responsible for overseeing the daily operations of our fitness centre, ensuring a high level of service and quality to our guests. This includes managing staff, maintaining facilities, and promoting wellness programs.

Key Responsibilities:
  • Emergency Response: Observe activity in the fitness centre and respond appropriately in accordance with local operating procedures in the event of an emergency.
  • Facility Management: Ensure the fitness centre is opened and closed properly, according to hotel standards and policies.
  • Staff Supervision: Serve as the floor coordinator/fitness supervisor for the entire fitness centre during shifts.
  • Pool and Spa Maintenance: Check pool and spa chemical readings at prescribed intervals and make adjustments as necessary.
  • Guest Services: Promote the rules and regulations of the recreation facility to ensure the safety and welfare of guests and members.
  • Certifications and Training: Complete any certifications/training required by law or manufacturer to instruct guests/clients on the use of equipment.
  • Guest Engagement: Anticipate guests' service needs, engage guests in conversation, and assist other employees to ensure proper coverage and prompt guest service.
Requirements:
  • Experience: Minimum 5 years' relevant working experience in a sizeable luxury spa, fitness centre, or wellness services with at least 3 years in a similar capacity.
  • Skills: Excellent guest services skills, professional presentation, and sophisticated interpersonal skills.
  • Personal Qualities: Confident, enthusiastic, and motivational.
  • Communication: Excellent verbal bilingual communication skills.
  • Business Acumen: Strong sense of business acumen and wellness market trends with leadership potential.

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