Product Development Lead

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time
Transforming Customer Experiences
Cathay Pacific Airways Limited is committed to delivering exceptional customer experiences through innovative digital solutions. As a Digital Product Manager, you will play a crucial role in shaping the future of our offerings and driving innovation to differentiate our products. By collaborating with departments to address customer needs and improving operational efficiency, you will ensure alignment with business goals and drive strategic initiatives forward.

Role Expectations
Your responsibilities will include executing the product vision, driving initiatives, managing chatbot development, and ensuring strategic alignment with business objectives. You will also identify strategic opportunities and engage with senior stakeholders for insights to develop market and competitive strategies, systematically assess proposed features to meet user needs, and define functionality and set clear goals through requirement gathering and integration into product roadmaps.

Requirements and Qualifications
* Bachelor's degree in business, Computer Science, Engineering, or a related field
* Extensive experience in product management with a proven track record of managing and delivering successful digital products
* Experience in building chatbots or working in Service Centre is a plus

Growth and Opportunities
Cathay Pacific offers a dynamic and inclusive work environment, opportunities for growth and development, and a chance to impact customer service through digital innovation. If you're passionate about leveraging technology to enhance experiences and leading in a fast-paced environment, we encourage you to apply.

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