Business Manager Senior
2 days ago
Overview
Hang Seng Bank Limited is a leading financial institution committed to service excellence. Our people are our most important asset, and we continually strive to enhance our performance for customers by providing best-in-class products and services.
Job Description
- We seek a high-calibre professional to join our Wholesale Chief Operating Office as Business Management Manager.
- The selected candidate will provide business management support for Wholesale Banking, focusing on workforce planning, headcount resources, and operational efficiency.
- This includes developing and recommending changes to operating models, procedures, and practices, as well as managing people development programs and internal communications.
- The ideal candidate will have a strong understanding of trade finance, investment & treasury, insurance, cash management, commercial lending, and electronic banking systems.
- They will also possess excellent project management and stakeholder management skills, with the ability to work independently and under pressure.
- The successful candidate will be responsible for enhancing customer relationship and loyalty through campaigns and events, while maintaining a great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.
Requirements
- University degree in Business Management, Banking, Finance, or a related discipline.
- Minimum 5 years of experience in the banking industry, with a focus on commercial banking and good understanding of related banking systems.
- Strong attentiveness to detail, with the ability to work independently and under pressure.
- Strong project management skill and stakeholder management skill.
- Capacity to work with and present to a variety of levels.
- Good written and verbal communication skills.
- Good knowledge of application software.
Join our Talent Community
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