Executive Wellness Director

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hotel Group Full time

Job Overview

The Rosewood Hotel Group seeks an Executive Wellness Director to lead the development and implementation of our luxury wellness programs.

About the Role

  • As a key member of the leadership team, you will oversee all aspects of our wellness operations, ensuring exceptional guest experiences and driving revenue growth through innovative services and products.
  • You will analyze current trends in the wellness industry, identify opportunities for growth, and develop strategies to drive innovation and excellence in our spa and wellness services.
  • Ambitious and results-driven, you will monitor and develop your team's performance, providing coaching, training, and professional development opportunities to ensure high standards of service delivery.
  • You will work closely with the Director of Wellness to ensure seamless guest service experiences and maintain the highest standards of quality and professionalism.
  • This role requires excellent business acumen, with a strong understanding of the luxury wellness market and its trends.

Responsibilities

  1. To manage and administer all aspects of wellness operations, including guest service, product quality, merchandising, and revenue generation.
  2. To collect and analyze current wellness trends, developing and implementing new ideas and strategies to drive innovation and excellence in our spa and wellness services.
  3. To monitor and develop team performance by providing supervision, professional development, training, and coaching to ensure high standards of service delivery.
  4. To ensure seamless guest service experiences and maintain the highest standards of quality and professionalism.
  5. To prepare and recommend annual budgets, forecasts, marketing plans, and objectives.

Requirements

  • Minimum 7 years' experience in sizeable luxury spas or wellness services, with at least 3 years in a similar capacity.
  • Possess excellent guest service skills, professional presentation, and sophisticated interpersonal skills.
  • Confident, enthusiastic, and motivational, with a strong sense of business acumen and wellness market trends.
  • Excellent bilingual communication skills.
  • Leadership potential and ability to drive revenue growth through innovative services and products.

Salary Range

$120,000 - $150,000 per annum, depending on experience.



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