Executive Wellness Director
1 week ago
Job Overview
The Rosewood Hotel Group seeks an Executive Wellness Director to lead the development and implementation of our luxury wellness programs.
About the Role
- As a key member of the leadership team, you will oversee all aspects of our wellness operations, ensuring exceptional guest experiences and driving revenue growth through innovative services and products.
- You will analyze current trends in the wellness industry, identify opportunities for growth, and develop strategies to drive innovation and excellence in our spa and wellness services.
- Ambitious and results-driven, you will monitor and develop your team's performance, providing coaching, training, and professional development opportunities to ensure high standards of service delivery.
- You will work closely with the Director of Wellness to ensure seamless guest service experiences and maintain the highest standards of quality and professionalism.
- This role requires excellent business acumen, with a strong understanding of the luxury wellness market and its trends.
Responsibilities
- To manage and administer all aspects of wellness operations, including guest service, product quality, merchandising, and revenue generation.
- To collect and analyze current wellness trends, developing and implementing new ideas and strategies to drive innovation and excellence in our spa and wellness services.
- To monitor and develop team performance by providing supervision, professional development, training, and coaching to ensure high standards of service delivery.
- To ensure seamless guest service experiences and maintain the highest standards of quality and professionalism.
- To prepare and recommend annual budgets, forecasts, marketing plans, and objectives.
Requirements
- Minimum 7 years' experience in sizeable luxury spas or wellness services, with at least 3 years in a similar capacity.
- Possess excellent guest service skills, professional presentation, and sophisticated interpersonal skills.
- Confident, enthusiastic, and motivational, with a strong sense of business acumen and wellness market trends.
- Excellent bilingual communication skills.
- Leadership potential and ability to drive revenue growth through innovative services and products.
Salary Range
$120,000 - $150,000 per annum, depending on experience.
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