Director of Managed Services Product Development
2 weeks ago
About the Company
Classy Wheeler Limited is a dynamic organization providing innovative managed services.
Job Description
Director of Managed Services Product DevelopmentKey Accountabilities
The Director of Managed Services Product Development will be responsible for leading the development of our managed services products, ensuring they meet customer needs and quality standards.
Main Responsibilities
- Develop and manage product pricing and profitability, monitor product performance against financial targets.
- Identify and troubleshoot technical issues, and work with clients and internal teams to resolve them.
- Create and maintain technical documentation, including standard operating procedures, system configurations, and user manuals.
- Participate in on-call rotations and provide after-hours support as required.
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