Tech Business Analyst
1 month ago
We are seeking a highly skilled Tech Business Analyst to join our team at IGNITE RECRUITMENT HONG KONG LIMITED. As a key member of our systems team, you will act as the go-between for business users and our IT teams, ensuring seamless communication and collaboration.
Responsibilities- Support the rollout of product development systems, including PLM, 3D Design, whiteboarding, vendor/supplier portal, and reporting tools, through project management, training, and training material creation activities.
- Assist with identifying solutions for business gaps, drafting business requirements, and implementing/training new functions and systems.
- Assist with creating time and action calendars to meet project goals.
- Attend cross-functional meetings related to our team's systems and provide team support through detailed agenda and recaps when appropriate.
- Create communication materials about our systems and tools for our user community.
- Assist with User Acceptance Testing (UAT) and run critical tests to maintain system integrity.
- Organize individual and group training sessions for external partners, new hires, system implementations, and deep dives.
- Train and support end users on business processes and system functionalities.
- Become an expert in our PLM system to help facilitate further enhancements.
- Support special projects and all other duties as assigned.
- Bachelor's degree preferred or comparable job experience 4 years+
- Excellent organizational skills, planning, meeting coordination
- Effective communication skills - written and verbal
- Excellent knowledge of various industry-related systems
- Excellent presentation skills
- Proficient with Microsoft Tools; i.e. PowerPoint, Excel, Word, MS Office, etc.
- Able to work in various job-related systems
- Experience with Product Lifecycle Management, 3D Design, and/or Reporting systems a plus
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