Deputy Operations Manager

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time
Job Title: Deputy Operations Manager

Join Bank of China (Hong Kong) Limited as a Deputy Operations Manager and take on a challenging role in ensuring the smooth operation of our retail banking business.

Responsibilities:
  • Assist supervisors in implementing operational risk management tools to identify, assess, and monitor operational risks.
  • Conduct regular reviews to identify potential operational risks and provide recommendations to address control weaknesses.
  • Supervise subordinates to ensure they work effectively and efficiently.
  • Assist in formulating and publishing operational procedures that align with the bank's strategy.
  • Conduct periodic reviews to ensure service commitments can be met.
  • Ensure frontline staff comply with regulatory requirements and internal policies.
  • Coordinate and manage operational procedures to suit the department's needs.
  • Provide feedback to line reporting managers on relevant information and design proposals to enhance overall operation efficiency.
  • Provide business support and guidance to different units and institutions within the Group.
Requirements:
  • Degree holder in Business Administration or related disciplines.
  • Minimum 3 years' relevant experience in retail banking with at least 1 year managerial experience.
  • Good command of both spoken and written Chinese (including Putonghua) and English.
  • Proficient in MS Office applications.


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