Cyber Security Engagement Manager
4 weeks ago
Wizlynx Group, a trusted global Cyber Security provider since 1992, is seeking a highly skilled Cyber Security Engagement Manager to join our team. Our vision is to be a best-in-class global Cyber Security company, enabling customers to focus on their core business by providing high-quality, value-added, and innovative Cyber Security services.
Key Responsibilities- Client Liaison: Serve as the single point of contact for clients, ensuring proactive, timely, and open communication between clients and internal teams.
- Engagement Coordination: Manage the assignment of engagements to regional Cyber Security Engagement Coordinators, ensuring SOPs are followed, and coordinating the onboarding of new coordinators.
- Project Management: Coordinate planning activities, negotiate optimal conditions with clients, and manage the tracking, reporting, and follow-up activities throughout the execution.
- Administration: Maintain issues and risk registers, update internal systems, and ensure control/milestone documents are completed, validated, signed, and distributed.
- 1-3 years of IT work experience, preferably in managed support services, ITIL, and Service Management environments.
- Experience in IT Project Management and service delivery.
- Fluent technical English and Cantonese (speaking and writing).
- Ability to communicate clearly and concisely, both orally and in writing, in English and Cantonese.
- Team-oriented and flexible attitude.
- Customer-friendly approach and appearance.
- Risk-averse mindset.
- Proactive, independent, and able to take decisions when facing challenges.
- Strong analytical and problem-solving skills.
- Ability to manage multiple projects, juggle priorities, and deliver on tight deadlines.
Promote to Cyber Security Project Manager.
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