Cyber Security Engagement Manager

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Wizlynx Group Full time
About the Job

Wizlynx Group, a trusted global Cyber Security provider since 1992, is seeking a highly skilled Cyber Security Engagement Manager to join our team. Our vision is to be a best-in-class global Cyber Security company, enabling customers to focus on their core business by providing high-quality, value-added, and innovative Cyber Security services.

Key Responsibilities
  • Client Liaison: Serve as the single point of contact for clients, ensuring proactive, timely, and open communication between clients and internal teams.
  • Engagement Coordination: Manage the assignment of engagements to regional Cyber Security Engagement Coordinators, ensuring SOPs are followed, and coordinating the onboarding of new coordinators.
  • Project Management: Coordinate planning activities, negotiate optimal conditions with clients, and manage the tracking, reporting, and follow-up activities throughout the execution.
  • Administration: Maintain issues and risk registers, update internal systems, and ensure control/milestone documents are completed, validated, signed, and distributed.
Requirements
  • 1-3 years of IT work experience, preferably in managed support services, ITIL, and Service Management environments.
  • Experience in IT Project Management and service delivery.
  • Fluent technical English and Cantonese (speaking and writing).
  • Ability to communicate clearly and concisely, both orally and in writing, in English and Cantonese.
Desired Skills and Experience
  • Team-oriented and flexible attitude.
  • Customer-friendly approach and appearance.
  • Risk-averse mindset.
  • Proactive, independent, and able to take decisions when facing challenges.
  • Strong analytical and problem-solving skills.
  • Ability to manage multiple projects, juggle priorities, and deliver on tight deadlines.
Potential Career Development

Promote to Cyber Security Project Manager.



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