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Insurance Platform and Solutions Manager
1 week ago
Hang Seng Bank Limited is committed to delivering exceptional service excellence. Our people are our most valuable asset, playing a crucial role in enhancing performance for customers and providing best-in-class products and services.
Key Responsibilities- Manage the development, delivery, and sales journey of insurance propositions to meet customer needs.
- Collaborate with stakeholders on sales journey management, process control, and risk assessment to ensure regulatory compliance.
- Lead initiatives to improve frontline and client experience through process streamlining and system enhancements.
- Oversee and monitor the effectiveness of insurance product distribution training and frontline communications.
- University degree preferably in Business Administration, Finance, Economics, Insurance, or related field.
- Minimum 8-10 years of experience in banking/insurance industry, with 3+ years at senior level preferred.
- Demonstrated track record in product and sales journey management, policy implementation, and governance frameworks.
- Strong leadership and communication skills, with ability to lead teams and inspire change.
- Language proficiency in English, Cantonese, and Putonghua.
