Cybersecurity Operations Director

6 days ago

Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

About Classy Wheeler Limited

We are a forward-thinking organization seeking an experienced IT Security Operations Manager to join our team. In this role, you will be responsible for overseeing the day-to-day operations of our security services, ensuring the smooth delivery of our managed security services provider.

Key Responsibilities:

  1. Operational Excellence: Develop and manage operational practices, including service delivery for all aspects of our managed security services provider.
  2. Security Monitoring: Drive improvements in security monitoring and reporting.
  3. Team Management: Manage budgets of the IT Security Operations team.
  4. Security Awareness: Facilitate the development of security awareness material and training for staff.
  5. Mentorship: Manage and mentor IT Security Operations staff.
  6. Strategy and Policy: Oversee the creation and maintenance of information security strategy and policy, lead security risk assessment efforts, and investigate information security incidents.
  7. Communication: Ability to manage and handle multiple matters and reprioritize as required by operational and security needs.
  8. Collaboration: Strong communication skills, both verbal and written.
  9. Vendor Management: Advise and collaborate with different divisions/departments on projects, business continuity and disaster recovery plans, and audit and compliance practices.
  10. SOC Leadership: Lead and manage all aspects of the outsourced Security Operations Center, including weekly and monthly reporting, health and operational metrics, and adherence to contractual SLAs.
  11. Budget Management: Manage the annual budget and ability to forecast spend.
  12. Process Improvement: Revise and develop processes to strengthen the current Security Operations Framework, ensuring alignment with security controls.
  13. Vendor Oversight: Responsible for vendor management, understanding the overall use of resources and initiating any corrective action where required for the SOC.
  14. Integration: Responsible for integration of security tools and ensuring the right security logs are feeding the SIEM.
  15. Stakeholder Management: Ensure strong alignment with various vendors involved in threat detection, identification, and protection.
  16. Reporting: Drive the creation of reports, dashboards, metrics for SOC operations and presentation to leadership.
  17. Audit Support: Liaise with both internal and external auditors providing evidence and managing any remediation.
  18. Best Practices: Foster the use of security best practices across the SOC, team members within Global Information Security, business segments, and technology solution providers.
  19. Documentation: Ensure all operational processes, run books, and platform strategies are documented, exercised, and continually improved.
  20. Advisory Role: Provide an advisory role to IT and the business to specify pragmatic security requirements.
  21. Audit Participation: Participate in audits and help remediate the findings.
  22. Product Evaluations: Provide oversight to all security product evaluations, IT/business unit projects, and security risk assessments.
  23. Risk Reporting: Report to senior management concerning residual risk, vulnerabilities, and other security exposures, including misuse of information assets and noncompliance.
  24. Architecture Development: Assist in the development of security architecture, security policies, principles, and standards.
  25. Exception Handling: Approve exception-based security requests.
  26. Industry Knowledge: Maintain up-to-date understanding of the latest threats, vulnerabilities, mitigation, and industry best practices.
  27. Awareness Training: Provide inputs to develop security awareness material and conduct security awareness training to staff.
  28. IT Risk Register: Contribute to maintain and update the IT Risk Register.
  29. Data Protection: Assist the Data Protection Officer in enforcing data privacy requirements for IT systems.
  30. Cyber Incident Response: Define, develop, and manage an effective and proactive cybersecurity incident response capability using a combination of in-house, outsourced, and external resources.
  31. Security Breach Investigation: Assist as necessary to investigate security breaches and pursue associated forensic analysis, disciplinary, and legal matters.
  32. Disaster Recovery: Work with internal audit, legal and compliance, and outside consultants as appropriate on required security audits.
  33. Data Governance: Assist with disaster recovery activities.
  34. Data Classification: Participate and contribute in development and improvement of data governance and data classification principles.

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