Hotel Operations Manager

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Full time

We are seeking a highly skilled and experienced professional to join our team at Shangri-La as a Public Area Supervisor.

About the Role:

The successful candidate will have a Certificate in Examination of Education or a related discipline and a minimum of 2 years of experience in an international class hotel. They will be able to converse, read, and write English fluently and have knowledge of Cantonese and Mandarin.

Key Responsibilities:

  • Lead and manage a team of public area staff to ensure exceptional guest service and hotel standards.
  • Develop and implement effective training programs to enhance staff skills and knowledge.
  • Monitor and maintain high standards of cleanliness, safety, and security in public areas.
  • Collaborate with other departments to ensure seamless operations and excellent guest experiences.

What We Offer:

Shangri-La is committed to providing a supportive and inclusive work environment that fosters growth and development. We offer competitive salaries, comprehensive benefits, and opportunities for career advancement.

Confidentiality:

All information provided by applicants will be treated in strict confidence and used only for recruitment purposes.



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