Financial Services Associate

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time
About Citi

Citi is a leading global financial services company with a rich history of over 200 years. Our unparalleled global network enables us to provide a broad range of financial services and products to our clients, helping them meet their biggest opportunities and face the world's toughest challenges.

Job Overview

We are currently seeking a highly skilled Financial Services Associate - Consumer Sales to join our team in Hong Kong. This role offers an exciting opportunity to work with a talented team, driving growth and delivering exceptional results.

Key Responsibilities
  • Assist multiple production support functions to aid partners in fulfilling sales requirements
  • Resolve basic to moderately complex sales issues based on practice and precedence
  • Monitor controls based on regulatory and reporting requirements
  • Delivery and administration of access media and sales tools and assist in the overflow of digital self-service media
  • Aid in the customer service process to ensure the quality of customer service
  • Manage the safekeeping and control of files during operation hours
  • Recommend new options to enhance productivity in accordance with established guidelines
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements
  • High School diploma or equivalent
  • 2-4 years of relevant experience
  • Mandatory certifications as required, i.e. IIQE 1 & 3
  • Experience in operational processes and branch service preferred
  • Proficient computer skills with a focus on Microsoft Office applications
  • Working knowledge of related industry practices and standards
  • Consistently demonstrates clear and concise written and verbal communication
Compensation

The estimated salary for this position is $45,000 - $65,000 per annum, depending on qualifications and experience.

Benefits

Citi offers a comprehensive benefits package, including health insurance, retirement plans, paid time off, and employee assistance programs. We also offer career development opportunities, training, and professional certifications.

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