Senior CyberArk Security Specialist

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full time

Job Description

The Opportunity

We are seeking a highly skilled CyberArk Security Engineer to join our team in Hong Kong. As a key player in our dynamic team, you will have the opportunity to architect cutting-edge solutions, protect vital assets, and lead the charge against cyber threats.

What You'll Do

As a Senior CyberArk Security Engineer, you will be responsible for designing and implementing robust privileged access management strategies, providing expert guidance and support, and ensuring the resilience of our digital infrastructure.

What You Bring

We are looking for seasoned professionals with a passion for safeguarding digital landscapes, armed with deep knowledge of CyberArk solutions and a relentless drive to stay ahead of the curve. Your ability to think out of the box, communicate effectively, and fearless approach to challenges will make you an invaluable asset to our team.

Roles and Responsibilities

  • Oversee the Privileged Access Management development team and services, including privileged IDs for employee and partner accounts, acting as an escalation point as required.
  • Work with teams to integrate various applications with CyberArk for password management via CCP, CP, or REST/API.
  • Work closely with BU leads globally to deliver a seamless CyberArk solution, including configuration of CyberArk's EPV, CPM, and PVWA components following defined policies and standards.
  • Troubleshoot endpoint issues (CyberArk connectivity, password rotation, vault management, patching, and infrastructure support) and resolve or determine the group needed to assist.
  • Serve as the Subject Matter Expert within the CyberArk environment.
  • Contribute to the overall strategic planning and direction of Privileged Access across the enterprise.
  • Research PAM tool sets and products in the marketplace and determine suitability for Manulife's environment.
  • Oversee the governance structure of the PAM program, providing regular progress reports and updates to senior management.
  • Promote Privileged Access control best practices across the organization through oversight of education and awareness programs.
  • Coach, motivate, develop, and evaluate the performance of direct reports and provide guidance and mentoring in the resolution of complex issues.

Experience and Qualifications

  • Requires a Bachelor's degree in Computer Science, Engineering, Information Systems, or Information Security, and 5 to 7 years of relevant experience. An equivalent combination of formal training, industry/technical certifications, and work experience along with a degree in a related field of study is acceptable.
  • 5+ years of experience in the areas of Privileged Access Management (PAM) and cybersecurity risk management.
  • Strong background in CyberArk administration, including Endpoint Privilege Manager (EPM), EPV, PSM, PVWA, CPM.
  • Highly detail-oriented individual with exceptional organization skills, including the ability to work independently or as part of multiple teams.
  • Ability to document processes and workflows.
  • Ability to coach and transfer knowledge to key stakeholders.
  • A minimum of 1 information security certification is an asset, e.g., CyberArk Defender, CyberArk Sentry, CISSP, CIAM, CISM, SANS.
  • Advanced knowledge of security systems, access controls, network security, security platform administration, security incident response, security architecture, risk management, and security governance framework.
  • Advanced soft skills – communication (oral and written), influence, negotiation, conflict resolution, relationship management.
  • Advanced level of critical thinking, sound judgment, and solving skills.
  • Strong strategic enterprise-wide vision and planning skills.
  • Ability to effectively lead change management initiatives.
  • Strong conceptual skills: ability to deal with ambiguity, creativity, lateral thinker.
  • Strong service management and service delivery orientation.
  • Ability to present complex information in a manner suitable for technical and non-technical audiences.
  • Highly self-motivated, self-directed, and attentive to detail.
  • Ability to prioritize and execute tasks in a high-pressure environment.
  • Strong team orientation and building skills, and ability to foster a collaborative environment.

Must Have

  • Hands-on developer skills (Scripting, REST/API, and PowerShell).
  • Hands-on experience with CyberArk application integration CCP, CP, and REST/API.
  • Hands-on experience in building customized connectors (CPM, PVWA, PSM).
  • Hands-on experience implementing CyberArk, upgrades, and migration.
  • Experience working with different platforms, such as Wintel, Unix/Linux, Databases.
  • Experience working in Cloud environments.

Nice to Have

  • Experience in systems like SAML, LDAP, Active Directory, SailPoint.
  • Experience in the use of CyberArk PACLI to automate tasks related to user and safe management.
  • Experience in workflow automation.
  • Project management experience.
  • Experience working in Cloud environments.

What We Offer

  • A competitive salary and benefits package.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

Our Commitment to You

  • Values-first culture.
  • Boundless opportunity.
  • Continuous innovation.
  • Delivering the promise of Diversity, Equity, and Inclusion.
  • Championing Corporate Citizenship.


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