Japanese Speaking Customer Service Representative

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China E-job agency limited Full time

E-job agency limited seeks a part-time Native Japanese Speaking Customer Service Representative to join our team in Tsim Sha Tsui. As a key member of our customer support team, you will be responsible for providing exceptional customer service to clients in Japan.

**Job Overview:**

We are seeking an experienced and knowledgeable candidate who can provide top-notch customer service in Japanese. The successful candidate will have excellent language skills, strong communication abilities, and a passion for helping others.

**Responsibilities:**

  • Provide customer service to clients in Japan via phone, email, or chat
  • Update local information websites and files to ensure accuracy and relevance
  • Assist with various administrative tasks as needed

**Requirements:**

  • Native-level fluency in Japanese and English
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Experience working in the finance or travel industry is a plus

**Benefits:**

  • Possible career advancement opportunities
  • A supportive and dynamic work environment
  • The chance to work with a diverse group of people from around the world

**Work Schedule:**

3 days per week (Saturday and Sunday, with one weekday)

5-6 hours per day (9am-6pm)

Estimated monthly salary: up to HKD 30,000



  • Hong Kong, Central and Western District, Hong Kong SAR China PERSOLKELLY Hong Kong Limited Full time

    Job Title: Associate (Japanese Speaking Investment Planning)We are seeking a highly skilled and motivated Associate to join our Investment Planning team in Hong Kong. As a key member of the team, you will play a crucial role in supporting the dynamic business expansion of our client, a well-known international Asset Management company.Main...


  • Hong Kong, Central and Western District, Hong Kong SAR China British Council Full time

    Job Title: Customer Management ExecutiveWe are seeking a highly skilled and experienced Customer Management Executive to join our team at the British Council in Hong Kong. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers, ensuring that their needs are met and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Vita Green Health Product Company Limited Full time

    Customer Service RepresentativeVita Green Health Product Company Limited is seeking a dedicated and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will have the opportunity to gain Omnichannel experience to maintain customer relationships. You will also play an important role in delivering excellent...


  • Hong Kong, Central and Western District, Hong Kong SAR China StockX Full time

    Empower Global ConnectionsAt StockX, we're dedicated to delivering exceptional customer service that creates effortless experiences. Our Customer Service team is the backbone of our business, and we're seeking a talented Bilingual Customer Service Specialist to join our team.Key ResponsibilitiesProvide top-notch customer support via email and...


  • Hong Kong, Central and Western District, Hong Kong SAR China China Mobile Hong Kong Co. Ltd. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at China Mobile Hong Kong Co. Ltd.As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers. Your primary duties will include:Processing after-sales service orders and...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong Federation of Youth Groups Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, handling inquiries, and resolving issues in a timely and professional manner.About The JobThis is a full-time position...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Job Title: Customer Care AdvisorCathay Pacific Airways Limited is seeking a highly skilled and customer-focused individual to join our team as a Customer Care Advisor. As a key member of our Customer Contact Team, you will play a vital role in delivering exceptional customer service and sales experiences to our valued customers.Key Responsibilities:Provide...


  • Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full time

    At Prudential, we believe in creating a culture where diversity is celebrated and inclusion assured. Our purpose is to be partners for every life and protectors for every future. As a Customer Service Representative, you will play a vital role in helping us achieve this goal.The role will involve delivering a high standard of service to our customers and...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong Federation of Youth Groups Full time

    Job SummaryThe Hong Kong Federation of Youth Groups is seeking a Customer Service Representative to provide exceptional service to our customers in a fast-paced coffee shop environment.Key Responsibilities• Provide excellent customer service and ensure customer satisfaction• Maintain a clean and organized store environment• Work effectively as part of...


  • Hong Kong, Central and Western District, Hong Kong SAR China Telos Education Full time

    We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Telos Education. As a key member of our staff, you will be responsible for providing exceptional customer service to our clients and their children.The ideal candidate will have a friendly and positive attitude, with excellent communication skills and the ability to...


  • Hong Kong, Central and Western District, Hong Kong SAR China Third Bridge Full time

    About the RoleWe are seeking a highly skilled Japanese language expert to join our team as an Associate. As an Associate, you will be responsible for building relationships with experts and persuading them to speak to our clients. You will spend much of your time on the phone, tracking down experts and negotiating the terms of each meeting.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Cigna Group Full time

    About The Role:The Cigna Group is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Liaise with internal teams and external parties to fulfill customer requestsProvide administrative...


  • Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at HKT. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work well under pressure.Handle inbound and written inquiries from customers regarding policy application status, product information, and claims...


  • Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full time

    Job DescriptionThe opportunity to make a difference in the lives of our customers awaits!Provide exceptional face-to-face counter enquiry service to agents, handling enquiries related to new applications, claims, and policy administration of group medical, group life, individual financial products, and wealth management products.Handle agent email enquiries...


  • Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at AXA Group. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesHandle customer inquiries and complaints in a timely and professional...


  • Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full time

    At Prudential, we're committed to delivering exceptional customer service and protecting our customers' futures. As a Customer Service Representative, you'll play a vital role in achieving this goal by providing day-to-day counter service that exceeds customer expectations.Key Responsibilities:Deliver high-quality results that improve customer satisfaction,...


  • Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at AXA Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and concerns in a timely and professional manner.Key ResponsibilitiesRespond to...


  • Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Zurich Insurance Company. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through phone and email inquiries.Key ResponsibilitiesProvide professional customer service to customers in a timely and...


  • Hong Kong, Central and Western District, Hong Kong SAR China moomoo Full time

    We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Moomoo. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Assist in the review of account...


  • Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at HKT. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients via telephone and email.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional mannerProvide...