Proven Banking Executive
1 month ago
Hang Seng Bank Limited is seeking a highly skilled and customer-focused professional to fill the role of General Banking Manager. This key position requires an individual with strong service and sales orientation, as well as the ability to manage complex interactions effectively and deliver exceptional quality services to customers.
Key Responsibilities
- Provide quality customer service to our retail customers in the branch network.
- Proactively identify customer needs and offer appropriate banking services and solutions.
- Participate in promotional campaigns to acquire new business and strengthen customer loyalty.
- Maintain awareness of operational risks and adhere to relevant policies and guidelines.
Requirements
- University degree / Associate degree holders; or HKCEE / HKDSE holders with at least one year of working experience, preferably in a financial institution.
- Relevant professional qualification in insurance and investment is an advantage.
- Strong service and sales orientation, self-motivated with good communication skills.
- Proficiency in both English and Chinese, with proficiency in Putonghua an advantage.
- High level of customer centricity mindset with dedication to deliver exceptional quality services for customers.
- Ability to manage complex interactions effectively.
- Shown strong situation awareness, strong desire to learn and able to work in an Agile environment.
About Us
Hang Seng Bank Limited is committed to service excellence and is seeking high-calibre talent to join our team. We offer a dynamic working environment, good career development opportunities and competitive compensation packages. If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details.
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