Strategic Business Operations Lead

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full time
About the Role

We are seeking a highly skilled Strategic Business Operations Lead to join our team at AXA Group.

Key Responsibilities
  • Liaise with the Operations team to maintain daily operation activities in good productivity and high quality standards.
  • Ensure guidelines and operation manuals are reviewed and updated in a timely manner.
  • Conduct thorough analysis of processes, identifying areas for improvement for continuous service enhancements and efficiency gains.
  • Evaluate audit findings and recommend appropriate corrective and preventive actions.
  • Collaborate with team members to establish controls and mitigation strategies.
  • Perform risk assessments and evaluate risks that could affect operations to minimize their future impact.
  • Monitor vendor performance and conduct vendor evaluations.
  • Develop and maintain relationships with vendors.
  • Support incident activities, including incident identification, tracking, escalation, and resolution.
  • Perform other related duties and ad-hoc tasks to support department operations.
Your Profile
  • Bachelor's degree in any discipline.
  • A minimum of 5 years relevant experience, preferably in the insurance sector.
  • Strong negotiation, management, interpersonal, and communication skills.
  • Excellent analytical, problem-solving, and organizational skills.
  • Ability to work in a dynamic environment and be a fast learner.
  • Self-motivated, detail-oriented, and possess a positive mindset.
  • Basic proficiency in Microsoft Office applications.
About AXA Group

AXA Group is one of the largest global insurers, committed to acting as a force for human progress by protecting what matters.

We always start with our customers, providing integrated solutions across Life, Health, and General Insurance.

Our goal is to be the insurance and holistic wellness partner to individuals, businesses, and communities we serve.

What We Offer
  • An attractive remuneration package.
  • Excellent career prospects.
  • A collaborative and dynamic work environment.

Salary: $70,000 - $90,000 per annum (estimated).



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