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System Quality Assurance Engineer

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China The Adecco Group Full time

Role Summary

We are seeking a Technical Support Specialist to join our team. This role involves providing functional and technical support on Research Website, CRM, Research workflow & distribution system.

Key Responsibilities

  • Conduct functional and technical support on Research Website, CRM, Research workflow & distribution system.
  • Work closely with vendor and global development & application support teams to ensure smooth delivery of functional and technical requirements.
  • Conduct system Quality Assurance Testing and assist in User Acceptance Testing.
  • Perform production deployment and system upgrades.
  • Analyze business requirements and provide support & solutions.
  • Assist in project rollout and communicate timelines to business stakeholders.
  • Management and tracking of daily production problems and user requests.

Requirements

  • Degree in IT/Computer Science with 8+ years' experience in software development and support.
  • Hands-on experience with Python and Shell scripting.
  • Experience in web-based applications, web analytics, and data security.
  • Hands-on experience with SQL.
  • Hands-on experience with Excel / VBA and Java.
  • Hands-on experience with Linux and Windows OS.
  • Exposure to system monitoring tools like Dynatrace and Geneos.
  • Self-learner, diligent, dependable, and result-driven team player.

About Us

The Adecco Group is a global leader in the field of human resources services. Our mission is to connect people with work that matters. We believe in the power of diversity and inclusion, and we strive to create an environment where everyone feels valued and supported.