Sales Associate

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China FXCM Full time
Job Title: Sales Associate

At FXCM, we are seeking a highly motivated and results-driven Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service and support to our clients, while also driving sales growth and revenue.

Key Responsibilities:
  • Provide timely and effective support to clients, responding to their inquiries and resolving any issues in a professional and courteous manner.
  • Develop and maintain strong relationships with clients, understanding their needs and preferences to provide tailored solutions that meet their requirements.
  • Meet and exceed sales targets by effectively closing sales, utilizing upselling and cross-selling techniques to maximize revenue opportunities.
  • Stay up-to-date with market trends and financial news, using this knowledge to provide valuable insights and recommendations to clients.
  • Collaborate with internal teams, including sales, support, and marketing, to ensure seamless operations and communication.
Requirements:
  • Degree in Economics, Finance, or Business Administration is preferred.
  • Fluency in English and Mandarin is a must, with the ability to speak in Bahasa Malay preferred.
  • Effective communication and analytical skills, with the ability to think critically and solve problems.
  • Enthusiasm for customer service and problem-solving, with a strong desire to learn and grow.
  • Ability to navigate basic and advanced mathematical examples with proficiency and accuracy.
  • Extensive experience and proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
What We Offer:
  • Competitive salary and bonus structure.
  • Comprehensive medical coverage and life insurance.
  • Discretionary bonus and employee referral bonus program.
  • Team-building internal lunches and monthly birthday staff party.
  • Annual party and complimentary weekly fruit.
  • Choice of MPF providers and employee assistance programs.
Work-Life Balance:
  • 5-day work week.
  • 20-25 days annual leave.
  • 14-16 weeks full-paid maternity leave.
  • 4 weeks full-paid paternity leave.
  • 5 days marriage leave.
  • Birthday leave.
  • Volunteer time off and serve for community events.

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