Data Insights Analyst

4 days ago


Hong Kong Island, Hong Kong SAR China OSL Full time
Job Description:

We are seeking a dedicated and skilled Business Intelligence Specialist to support our Finance and Customer Success (CS) teams. In this role, you will focus on automating reports, streamlining data processes, and providing actionable insights to improve financial performance and customer satisfaction.

Key Responsibilities:
  • Automate Reports: Design and implement automated reporting solutions to streamline data processing for both Finance and CS teams.
  • Customer Satisfaction Analysis: Conduct regular customer satisfaction analyses to provide insights that enhance customer success strategies.
  • Financial Metrics Alignment: Collaborate with the Finance team to ensure key financial metrics are aligned across the organization.
  • Dashboard Development: Build dashboards and visualizations to provide real-time insights for stakeholders.
  • Data Accuracy: Ensure consistency, accuracy, and integrity of data across reporting platforms.
  • Ad-Hoc Analysis: Handle ad-hoc requests for data analysis and insights to support decision-making.
  • Process Improvement: Identify opportunities to optimize data collection, storage, and reporting processes.
  • Stakeholder Collaboration: Act as a bridge between technical and business teams to deliver actionable BI solutions.


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