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Family Experience Host
2 weeks ago
At Shangri-La Group, we prioritize our people and invest heavily in their learning and development. We believe in identifying and nurturing employee potential throughout their careers.
Our focus on colleague engagement has earned us industry-leading levels, with over 42,000 colleagues worldwide working together to deliver exceptional guest experiences.
Job RoleThe Guest Relations Host – Family Experience role is critical to delivering personalized service to VIP guests at Island Shangri-La, Hong Kong.
Key responsibilities include conducting room check-in and guest rooming for designated guests, updating VIP lists and guest preferences in GuestPedia, and liaising with relevant departments regarding logistical requirements and amenities.
You will also provide F&B services to guests in the Lounge promptly and efficiently, performing any other duties as assigned by Supervisors.
What We Offer- A dynamic and supportive work environment
- Opportunities for career growth and development
- A competitive compensation package
- A comprehensive benefits program
