High-Caliber Support Specialist for Banking Operations

5 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full time

Job Overview

Global Executive Consultants Ltd. is seeking an experienced professional to fill the role of Senior Application Support and Business Analyst in our Shenzhen office, with a requirement for occasional travel to Hong Kong.

About the Role

We are looking for a skilled individual to provide first-level support for users and clients, ensuring the smooth operation of the retail and institutional trading application system. The ideal candidate will have experience in securities or futures trading systems, preferably in the banking and financial industry, and possess strong business communication and analysis skills.

Key Responsibilities

  • Mainly responsible for application support to carry out the operation and maintenance of the retail and institutional trading application system.
  • Establish and optimize minor project implementation processes for the company's sell-side trading system, including budget, time, resource allocation, and implementation.
  • Perform and liaise with relevant departments for project implementation tasks, requirements analysis, UAT testing, HKEX MR, etc.
  • Coordinate with stakeholders, the project team, and the infrastructure team to ensure system go-live.
  • Vendor management and year-end audit handling.
  • Liaise with external vendors, agencies, HKEX, etc., for contact information and support.
  • Gather user requirements and understand their needs.
  • Possess strong business communication and understanding skills, along with strong demand analysis and document writing skills, and be able to write standardized business requirements and software requirements specifications.
  • Responsible for Banking System Implementation, including writing technical and/or business specifications.
  • Analyze and customize various business modules.
  • Enhance overall concepts, evaluate business impacts, and provide training to end-users.
  • Coordinate the conduct of user acceptance testing and test case planning.
  • Assist on ad-hoc projects.

Requirements

  • University degree or equivalent in Computer Science / Information Engineering or related discipline.
  • Minimum of 5 years relevant experience, preferably in the banking and financial industry.
  • Experience and knowledge in securities or futures trading systems for front to back office support.
  • Experience handling CTM and FIX client onboarding is advantageous.
  • Highly preferred candidates with experience in iAsia and Fidessa trading systems.
  • Hands-on experience in Database, Linux, and Windows scripting.
  • Certification in OCP and MSDBA.
  • Experience in analyzing user requirements and preparing business analysis.
  • Technical background and good knowledge of Oracle, Java, C++, SQL, etc.
  • Excellent communication skills with fluency in spoken and written English and Mandarin.
  • Enthusiastic and self-motivated.

Salary and Benefits

The estimated salary for this role is between $60,000 and $75,000 per annum, depending on experience. Additionally, the successful candidate will receive a range of benefits, including opportunities for professional development and career growth.

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