IT Infrastructure Engineer

1 week ago


Central And Western District, Hong Kong SAR China Peoplebank Full time

Peoplebank Central & Western District in Hong Kong SAR is seeking a talented IT Infrastructure Engineer to manage hybrid collaboration services.

Job Summary:

Voice over Internet Protocol (VoIP) Engineer

Main Responsibilities:
  • Design and implement configuration management solutions across various operating systems and SaaS environments.
  • Install, configure, and automate collaboration services.
  • Manage and maintain collaboration platforms with 3 to 5 years of experience.
  • Develop and execute strategies for enhancing collaboration services.
Requirements:
  • Strong analytical and problem-solving skills.
  • Excellent oral and written communication skills to share and impart knowledge.
  • Ability to adapt quickly to new methods and work under tight deadlines.
  • Set goals and handle multiple tasks, clients, and projects simultaneously.
Preferred Qualifications:
  • Experience in managing hybrid collaboration services.
  • Insurance or financial industry knowledge.
Technical Requirements:
  • Advanced experience working with Teams, Zoom, Webex, and other modern collaboration services.
  • Knowledge of Teams Calling, Cisco Call Manager, Unity, Webex Calling, Webex Contact Center, and Voice Gateways.
  • Supporting iPhone and iPad devices.
  • General PC/Mac troubleshooting knowledge.
  • Administering Airwatch UEM.
  • Planning and installing equipment, coordinating with datacenter teams.
  • Knowledge of Collaboration services and Unified Communications trends.
Seniority Level:

Mid-Senior level

Employment Type:

Contract

Job Function:

Information Technology

Industries:

Insurance and Financial Services



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