IT Infrastructure Engineer
1 week ago
Peoplebank Central & Western District in Hong Kong SAR is seeking a talented IT Infrastructure Engineer to manage hybrid collaboration services.
Job Summary:Voice over Internet Protocol (VoIP) Engineer
Main Responsibilities:- Design and implement configuration management solutions across various operating systems and SaaS environments.
- Install, configure, and automate collaboration services.
- Manage and maintain collaboration platforms with 3 to 5 years of experience.
- Develop and execute strategies for enhancing collaboration services.
- Strong analytical and problem-solving skills.
- Excellent oral and written communication skills to share and impart knowledge.
- Ability to adapt quickly to new methods and work under tight deadlines.
- Set goals and handle multiple tasks, clients, and projects simultaneously.
- Experience in managing hybrid collaboration services.
- Insurance or financial industry knowledge.
- Advanced experience working with Teams, Zoom, Webex, and other modern collaboration services.
- Knowledge of Teams Calling, Cisco Call Manager, Unity, Webex Calling, Webex Contact Center, and Voice Gateways.
- Supporting iPhone and iPad devices.
- General PC/Mac troubleshooting knowledge.
- Administering Airwatch UEM.
- Planning and installing equipment, coordinating with datacenter teams.
- Knowledge of Collaboration services and Unified Communications trends.
Mid-Senior level
Employment Type:Contract
Job Function:Information Technology
Industries:Insurance and Financial Services
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