Industry Claims Leader, Hong Kong
2 weeks ago
We're a leading global professional services firm
Aon is currently recruiting a Claims Leader for Asia, Hong Kong Office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
To oversee all aspects of claims services activities for Commercial Risk, Industry Specialties in Hong Kong, including implementation and execution of the full Commercial Risk, Industry Specialties global claims strategy, and contribution to the growth agenda of Asia.
Key responsibilities and skills
- Represent Industry Specialties, Hong Kong as a member of Asia Claims Leadership Team.
- Engage as a point of senior level escalation to the benefit of clients on specific complex Industry Specialties claims and/or portfolio performance issues with carriers, third party administrators and others.
- Contribute to claims innovation and service model enhancement, including through leverage of ABS.
- Contribute to new business and growth by articulating the value and differentiation of Aon's claims approach and results, and by sponsorship of pricing and client service agreement strategies.
- Support the talent agenda for claims within Hong Kong, including career development, performance assessment, succession planning and recruitment.
- Ensure engagement with Commercial Risk claims leaders in other geographies and business units to bring the full benefit of Aon's claims team to clients.
- Actively engage in claims related carrier management activity and support engagement in adjuster, law firm and other vendor relationship management.
- Specific oversight of claims services for, and opportunities with, Industry Specialties Accounts and Clients based in Hong Kong (and other accounts and clients as may be agreed).
- Sponsorship of all relevant elements of the firm's claims infrastructure, including global platform/claims resolution platform.
- Representation of Aon as a claims leader in the industry through Committee, Advisory Board and other memberships, and through speaking/publication engagements.
What makes this opportunity unique
Our teams are highly collaborative, working towards common goals while striving for excellence in the solutions we provide to our clients. We embrace challenges and rely on each other for support and creative problem solving. Our colleagues and leaders support professional development to help each other grow and excel. Working together, we can achieve great things.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two 'Global Wellbeing Days' each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this 'Smart Working'.
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