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Financial Application Analyst Position

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Links International Full time

Job Description:

We are seeking a highly skilled Technical Support Specialist to join our team at Links International. As a key member of our finance department, you will be responsible for providing technical support for our firm's LPMS, which includes Aderant Expert Sierra and Intapp.

Main Responsibilities:

  • LPMS Technical Support: Provide expert-level technical support for our firm's LPMS, ensuring seamless operation and resolving any issues that may arise.
  • Aderant Expert Sierra and Intapp Implementation: Assist with implementation projects for Aderant Expert and other integrated financial systems, including SSRS reports, budgeting, expert billing and collections, time entry, paperless pre-bills, and generic importer.
  • Finance Team Support: Collaborate closely with the finance team, administrative staff, and external vendors on issues related to the LPMS.
  • Clustered SQL Environment Support: Offer technical support for our firm's clustered SQL environments and develop SQL queries.
  • User Security and Access Management: Help maintain user and matter security within the LPMS.
  • Stored Procedures Development: Develop and troubleshoot stored procedures to improve system efficiency and accuracy.
  • Process Improvement: Identify areas for improvement within the Firm's financial applications and independently propose and execute improvement solutions.
  • Customization and Reporting: Customize forms and build inquiries/reports using Aderant Expert customization tools.
  • Documentation and Record-Keeping: Maintain detailed records documenting procedures, methodologies, and sources of information employed during analytical tasks.
  • Quality Delivery: Ensure quality and timely delivery of all work.
  • Team Collaboration: Promote effective work practices and work as a team member.

Requirements and Qualifications:

  • Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Candidates with a degree in Accounting or Finance and the required experience will also be considered.
  • Experience: At least 3 years of experience supporting legal and/or financial software platforms (e.g., Aderant, Elite 3E, IntApp).
  • SQL Skills: Experience implementing and troubleshooting scripts using SQL.
  • Vendor Collaboration: Experience collaborating with vendors to facilitate application support and incident management.
  • Communication Skills: The ability to interact effectively with people at all organizational levels of the Firm, including strong oral and written communication skills.
  • Accounting Knowledge: Knowledge of accounting principles, systems, practices, controls, and procedures.
  • Problem-Solving Skills: The ability to work independently to research, analyze, and troubleshoot complex problems and solutions.
  • Organizational Skills: Excellent organizational skills, effective time management, and the ability to handle multiple deadlines in a fast-paced environment.
  • Technical Skills: Proficiency in Microsoft Office products and knowledge of LPMS and financial applications.
  • Articulation Skills: The ability to articulate complex technologies to non-technical people and help technical staff understand business requirements better.
  • Cultural Competence: The ability to work in a diverse team environment and effectively support the demanding needs of the Firm.
  • Self-Starter Attitude: A self-starter attitude with a high level of initiative and strong customer service skills, able to anticipate needs and exercise independent judgment.
  • Languages: Strong written and verbal communication skills in both English and Chinese, allowing effective communication with all levels of the Firm and outside vendors.