Network Infrastructure Technician

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full time

Technical Support Role

We are looking for a talented IT Support Engineer to join our team at E.C Technology Ltd.

About the Position:

  • As a technical support specialist, you will be responsible for providing excellent service to our Hong Kong customers.
  • You will implement projects, perform testing, install and configure equipment, contain and execute changes, prepare documentation, and provide maintenance support for our customers' infrastructure and systems.

Qualifications:

  • High Diploma holder in Computer Studies, Information Services, or related disciplines.
  • Minimum 1-2 years of relevant experience in a technical support role; experience in large corporate industries or multinational companies is preferred.
  • Good understanding of network, Microsoft technologies, and cloud server environments.
  • Experience in writing IT documentation is an advantage.
  • Strong communication and interpersonal skills, with foreign vendor liaison experience.
  • A proactive problem solver with a customer-focused mindset.
  • Good command of spoken and written English and Chinese.
  • Willing to work shifts, including public holidays.


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