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Senior Financial Services Manager
1 week ago
The successful candidate will be responsible for delivering quality services and conducting outbound calls to introduce personal loans at our Contact Centre.
- Handle online personal loan applications with prospective customers, ensuring timely follow-up and credit assessment.
- Identify existing and prospective customers' financial needs to achieve business targets.
- Address customer feedback and complaints professionally, maintaining a positive attitude under pressure.
Requirements:
- A degree or above is preferred, with at least 2 years of relevant working experience in retail banking services or personal loan products.
- Sales experience is a definite advantage, as well as self-initiative, customer focus, independence, and strong interpersonal and communication skills.
- Proficiency in PC applications, such as MS Office and Chinese inputs, is essential.
- May require on-shift duty as needed.
- Applicants with more experience may be considered for the role of Personal Banking Manager.
About Us
As a leading financial institution, Bank of China (Hong Kong) Limited offers a dynamic work environment, opportunities for growth and development, and a competitive remuneration package.
