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Senior Business Systems Analyst
1 week ago
About Us
The Hong Kong Trade Development Council is a statutory organisation promoting Hong Kong's external trade. Our Information Technology Services Department is looking for a dynamic and high-caliber professional to join our team.
Job Description
- We are seeking an experienced Business Analyst to engage with business stakeholders, understand their needs, and identify opportunities for efficiency improvements in business operations and processes.
- You will conduct requirements elicitation, collection, and validation activities using different techniques such as user interviews, requirement workshops, document analysis, surveys, business process descriptions, use cases, scenarios, workflow analysis, etc.
- Work closely with product owners to manage backlog, story refinement, sprint planning, and other agile activities to support the delivery of products.
- Assess, evaluate, and communicate potential software solutions to stakeholders and ensure solution design meets desired business objectives.
- Plan, coordinate, and conduct project-related activities along the entire software development life cycle.
- Communicate changes to impacted business users of different departments, including plans and manage changes in processes, operations, and systems.
- Lead and manage testers to perform User Acceptance Tests for software solution projects.
- Perform business analysis and feasibility studies for new initiatives.
- Prepare and maintain knowledge bases, system/applications-related documentation, training materials, and operation manuals.
- Develop training programs and communication plans to improve user adoption and effectiveness of relevant solutions and systems.
Requirements
- Bachelor's Degree or higher education in Business Management, Computer Science, Information Technology, or related area.
- A minimum of 5 years of experience working in delivering and managing software development projects.
- Strong learning capability on new business knowledge, business processes, and methods.
- Strong business analysis skills, including elicitation for functional & non-functional requirements, requirement management, and traceability, stakeholder management, communication & facilitation skills.
- Experience in Agile & Waterfall project methodologies and related tools adoption.
- Good knowledge in business intelligence/data analytic tools such as Adobe Analytics, Google Data Studio (advantageous).
- Good team player with good communication and interpersonal skills.
- Self-motivated with a strong sense of responsibility and good problem-solving skills.
- Good command of spoken & written English and Chinese.
Benefits
We offer a competitive remuneration package, including annual leave, medical and dental benefits.
